This policy explains what information we collect when you use Real Forest’s website, services and content (“Services”). It also has information about how we store, use, transfer, and delete that information. Our aim is not just to comply with privacy law. It’s to be transparent and accountable, so we can be deserving of your trust.
The information we collect at Real Forest is to make our product work as well as possible.
In order to give you the best possible experience using Real Forest, we collect information from your interactions with our network. Some of this information, you actively provide to us (such as your name and email address, which we use to track your account or communicate with you). Other information, we collect based on actions you take while using Real Forest, such as which pages you access and your interactions with our product features (like exposures, interactions with the form, detect exit intent, detect when user scrolls). This information includes records of those interactions, your Internet Protocol address, information about your device (such as device or browser type), and referral information. In order to display your current payment method in your user account page, we may keep your last four digits of your credit card, credit card expires date, credit card holder name and credit card type.
We use this information to:
Where Real Forest is the Controller of data, it will process data only on a lawful basis, generally based on the consent of the data subject; or based on the fulfillment of contract; or based on a legitimate interest of providing information and services and support with respect to Real Forest's Services.
Real Forest won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you. We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) when we have a good faith belief it is required or authorized by law, such as pursuant to a subpoena or other legal process, or in a person's vital interest;
If we are going to share your information in response to legal process, we’ll make reasonable efforts to give you prior notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may harm others. We will object to requests for information about users of our services that we believe are improper.
Personal data provided to Real Forest may be used for our own compliance and accountability, including, to ensure we meet applicable laws; and to detect, investigate and avoid activities that may violate our policies, or be unethical or illegal; in connection with legal claims; where relevant for possible audits.
If you have a Real Forest account, you can access, modify or export your personal information, or delete your account through the Services. To protect information from accidental or malicious destruction, we may maintain residual copies for a brief time period. But, if you delete your account, your information and content will be unrecoverable after that time.
We take appropriate security measures - including physical, electronic, and organizational procedural measures - to help safeguard your personal information from unauthorized access and disclosure. When you send Real Forest information, such as your account credentials or leads from a website, we use HTTPS protocol when it is enabled. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Services at your own risk, and you’re responsible for taking reasonable measures to secure your account.
Real Forest uses third-party vendors and hosting partners, such as Google Cloud (USA), for hardware, software, networking, storage, and related technology we need to run Real Forest. Google Cloud (USA) is within Privacy Shield. Real Forest operates from Israel, a country recognized by the EU Commission as having protection adequate under EU data protection laws. Personal information collected or received by Real Forest in and from the EU, may be processed in Israel.
Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt out of this type of “transactional” email (unless you delete your account). But you can opt out of non-administrative emails such as digests, newsletters, and activity notifications through the Unsubscribe option within the emails. It may take up to 10 days for us to process an opt-out request. When you interact with an email sent from Real Forest (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction. We won’t email you to ask for your password or other account information. If you receive such an email, please send it to us so we can investigate.
You have rights of access, portability, rectification and erasure, all as described in GDPR, and where we are the data Controller, you may contact us to help exercise those rights. When technically feasible, at your request we will provide your personal data to you or transmit it directly to another controller. As a data subject you may have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data. You may lodge a complaint against Real Forest by writing to the Data Protection Authority, and you may contact our Data Protection Officer with regard to your data subject right - details below. We will not be able to provide access to data where such access would lead to divulging proprietary information, or may impinge the rights of employees or others.
To the extent prohibited by applicable law, Real Forest does not allow use of our Services by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
Real Forest may amend this policy from time to time, and will publish changes directly to our website. Your continued use of our site means you agree to the terms of this notice. This data protection policy may be updated or modified from time to time, with or without notice to data subjects, users etc. Changes may be made to accommodate new laws and regulations, technologies, or industry practices, or for other purposes. New versions of this notice will supersede and replace prior versions. To the extent that such changes materially adversely affect our treatment of personal data, we will endeavor to provide notice to data subjects via our site. You agree that any dispute in connection with this notice and its terms, will be governed exclusively by the laws of the Israel except its conflict of laws provisions.